Chicago’s Dogs and Cats Have Grown Up Here Since 1998
Pet Care Plus has cared for Chicago’s dogs and cats through every stage of their lives — from a puppy’s first groom to a senior’s most comfortable stay — always here in the West Loop, under the same ownership, since 1998. We’re neighbors who happen to be experts. Come see for yourself.
What Makes Pet Care Plus Different
Most pet care in Chicago sounds the same online. What actually sets a facility apart is what’s behind the care, how the resort is designed, how the team is trained — and what you can see on a tour. Here is what sets us apart.
Owned by the Same Family Since 1998
Pet Care Plus has been owned and operated by the same family since the day it opened — at the same West Loop address, to the same standard, for almost 30 years. When you trust us with your companion, you can trust you are getting those years of experience. That kind of continuity and expertise isn’t something you can manufacture. It’s something you earn, one family at a time, over decades.
Care for Every Stage of Life
A puppy needs structure, gentle first experiences, and a caring presence. A senior needs quiet, softer handling, and someone who notices the small things. Many facilities are built for one kind of dog — young and high-energy. We’re built to care for your animal through their whole life, and to grow with them as their needs change.
A Pet Resort Designed with Your Pet in Mind
350 N. Laflin St. began as an empty shell. Every decision in the build answered a single question: how does this make our care better? Five independent air-handling systems, so air — and illness — can’t travel from one area to another. A 15,000-gallon in-ground heated saltwater pool. Private suites built for genuine rest. These are features that were incorporated to provide the very best care possible.
An Open Door, Always
Tour any time during business hours — no appointment needed. Clients have live webcam access throughout their pet’s stay during normal business hours. We are happy to provide this because we’re proud of what you’ll see.
Services Overview
Dog Boarding
Overnight stays in a purpose-built facility, staffed around the clock, every day of the year. Because exceptional care doesn’t end at bedtime.
Explore boarding →
Dog Daycare
Structured play, thoughtfully grouped and built around real engagement — not just a place to tire your dog out.
Explore daycare →
Grooming & Bathing
Full-service grooming and bathing with a wellness observation built into every visit. As part of all grooms and baths we check the whole dog — coat, skin, nails, ears, teeth — and share what we notice.
Explore grooming →
Cat Boarding
Quiet, feline-dedicated accommodations, away from the noise. Because cats deserve care designed for cats.
Explore cat boarding →
Puppy Socialization
The first months shape everything. Our program builds the confidence a puppy carries for life.
Explore puppy socialization →
Dog Training
Delivered by our trusted training partner. A balanced approach with options for any age, temperament, and goal.
Explore training →What Chicago pet families say.
- People Love Us on Yelp
- Homebase Top Workplace
- Sploot — Best Boarding Chicago
Featured Pups.
Stay connected with the Pet Care Plus community — follow us for offers, events, care tips, and a look behind the scenes.
Come see for yourself.
Whether you just brought home a puppy or you’re walking alongside a senior companion, we understand this stage — because we’ve cared for every stage, since 1998. We’d love to meet your pet.
New to Pet Care Plus?
Tell the team what kind of care you need and about your pet and let us guide the right next step for boarding, daycare, grooming, training or cat care.
Returning clients can keep using the existing booking portal. New families start here so the team can review fit, records, and timing before the first stay.
Hours of Operation
Drop Off & Pick Up Hours
- Monday – Friday: 6:45am – 7:00pm
- Saturday: 9:00am – 4:00pm
- Sunday: 10:00am – 3:00pm
Extended Hours
Early Drop Off
- Monday – Friday: 6:00am – 6:45am
- Saturday: 7:00am – 9:00am
Late Pick Up
- Monday – Friday: 7:00pm – 9:00pm
- Saturday: 4:00pm – 9:00pm
- Sunday: 3:00pm – 9:00pm
Lobby Hours
Available for calls, tours, and to assist you in person.
- Monday – Friday: 8:00am – 6:30pm
- Saturday: 9:00am – 4:00pm
- Sunday: 10:00am – 3:00pm
*Late pick-ups will incur a $7 fee per dog.
Chicago pet care planning
Plan daycare, boarding, grooming, and cat care from one trusted West Loop pet resort.
Pet Care Plus helps Chicago families choose the right care path for dogs and cats, whether the next visit is a supervised dog daycare day, an overnight boarding stay, a grooming appointment, cat boarding, or a first puppy socialization experience.
Use this homepage as the starting point, then review the service page that matches your pet's routine, vaccination needs, and reservation timing.
Popular ways to plan care
- Dog daycare in Chicago for supervised activity and social time.
- Dog boarding in Chicago for overnight care in a staffed pet resort environment.
- Dog grooming in Chicago for coat, nail, ear, and bath needs.
- Cat boarding in Chicago for feline-focused stays.
- Book Now when you are ready to choose the right reservation path.