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New Clients

Welcome — Everything You Need for Your First Visit

We’re genuinely glad you found us. Here’s everything you need to know before your first visit — no surprises, no fine print.

A dog settling in at Pet Care Plus in Chicago's West Loop

Your first visit starts with a brief, relaxed check-in where we meet you and your pet. For boarding and daycare, we do a temperament assessment — not as a gate, but as a foundation. The more we understand about your dog’s routine, preferences, medical history, and personality, the better we can care for them from day one. Most first visits take 20–30 minutes. After that, we take it from there.

Health & Safety

Requirements & Vaccinations

For the health and safety of every pet in our care, we require:

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Dogs: Rabies, DHPP (Distemper/Parvo), Bordetella (within 6 months).

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Cats: Rabies, FVRCP.

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All pets free of external parasites.

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Intact males and females over 6 months spayed or neutered for group daycare.

Questions about requirements? Call 312-397-9077 — we’re happy to walk you through it.

First Visit Offer

Your First Visit Is on Us

New to Pet Care Plus? Your first day of daycare or first night of boarding is complimentary. We offer this because we believe the best way to understand what we do is to experience it. Once you’ve seen how we operate — and once your pet has had a chance to settle in — we think you’ll understand why Chicago families have trusted us since 1998. Book online or call 312-397-9077 to schedule.

Good to Know

Frequently Asked Questions

What vaccinations does my pet need?
Dogs need Rabies, DHPP (Distemper/Parvo), and Bordetella (within 6 months). Cats need Rabies and FVRCP. All pets must be free of external parasites, and intact males and females over 6 months must be spayed or neutered for group daycare.
How long does the first visit take?
Most first visits take 20–30 minutes. It starts with a brief, relaxed check-in where we meet you and your pet, and for boarding and daycare we do a temperament assessment so we can care for your pet well from day one.
Is my first visit really free?
Yes — for new clients, your first day of daycare or first night of boarding is complimentary. We offer it because the best way to understand what we do is to experience it. Book online or call 312-397-9077 to schedule.

More questions? Call us at 312-397-9077 — we’re happy to help.

“He is your friend, your partner, your defender, your dog. You are his life, his love, his leader.
He will be yours, faithful and true to the last beat of his heart. You owe it to him to be worthy of such devotion.”
(312) 397-9077 Book Online
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