Family-Owned Since 1998 West Loop Chicago · Open-Door Tours

Same Family. Same Neighborhood. Since 1998.

Your Best Friend’s Best Life Begins Here

Chicago’s Oldest Dog Daycare & Boarding Co.Same family, same ownership — since 1998.

Pet Care Plus Resort & Spa has cared for Chicago’s dogs and cats through every stage of their lives — from a puppy’s first groom to a senior’s most comfortable stay — from one West Loop facility, under the same ownership, for more than 25 years. We’re not a franchise. We’re your neighbors, and we’ll show you everything.

Chicago’s longest-running, same-ownership pet care — since 1998.

People Love Us on Yelp
Homebase Top Workplace
Sploot — Best Boarding Chicago

Inside the Pet Care Plus resort in Chicago's West Loop

Why families choose us

Care you can actually see.

Most pet care in Chicago now reads the same on paper — everyone says wellness, everyone says enrichment. The real difference is who is actually behind the care, and whether they will show you.

We’re not part of a national chain or a private-equity rollup. Pet Care Plus is owned and run by the same family that opened it all those years ago, in the same West Loop neighborhood, to the same standard. When you call, we treat you like a member of our family.

Tour during business hours, watch your pet on live webcams during their stay, and see how the place actually works before your first reservation is ever confirmed.

See Our Story Plan a Tour

25+Years of Care

1998Family-Owned Since

24/7Staffed Facility

365Days a Year

One roof. One standard.

Care for the whole animal, the whole life.

Boarding, daycare, grooming, and cat care stay connected under one experienced team in Chicago’s West Loop.

Dog Boarding

Overnight stays in a purpose-built facility, staffed 24/7, 365 days a year. Because exceptional care shouldn’t end at bedtime.

Explore boarding →

Dog Daycare

Structured play, grouped with intention and built around engagement — not just a place to burn energy or pass the day.

Explore daycare →

Grooming & Spa

Full-service grooming with a wellness observation built into every visit. We groom the whole dog — coat, nails, ears, teeth — and tell you what we notice.

Explore grooming →

Cat Boarding

Calm, feline-only accommodations away from the noise. Because cats deserve care designed for cats.

Explore cat boarding →

Learn more about our approach to caring for our guests

Trusted & recognized

Family-Owned Since 1998 Bonded & Insured Pet CPR & First-Aid Trained Team Open-Door Facility & Live Webcams

Getting started

Three easy ways to begin.

Book Online

Reserve boarding, daycare, or grooming in just a couple of taps.

Book now

Explore Services

See how we care for your pet through every stage of life.

Explore

Talk to an Expert

Call our team — real people who know pets, not a call center.

(312) 397-9077

What Makes Pet Care Plus Different

Owned by the same family since 1998

We’re not part of a national chain or a private-equity rollup. Pet Care Plus is owned and run by the same family that opened it all those years ago, in the same West Loop neighborhood, to the same standard. That accountability isn’t a feature we added — it’s the reason we exist.

Care for every stage of life

A puppy needs structure and gentle first experiences. A senior needs quiet, softer handling, and a watchful eye. Most facilities are built for one kind of dog — young and high-energy. We’re built to care for your pet through their whole life.

A Facility Purpose-Built With Your Pet in Mind

Designed from an empty shell with one question behind every decision: what does this do for the animals in our care? Five independent air-handling systems, a 15,000-gallon heated saltwater pool, and private suites built for real rest. You can’t retrofit that into a repurposed building.

Open door. Live webcams. Nothing to hide

Tour any time during business hours — no appointment needed. Watch your dog on live webcams during their stay. We believe transparency is the baseline of trust, not a premium add-on.

Choosing excellence

Who holds the title?

What to look for

Pet Care Plus

Typical pet care

15,000-gallon heated saltwater pool

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Five independent air-handling systems

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Staffed 24/7, 365 days a year

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Same family & ownership since 1998

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On-site parking

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Open-door tours, any time

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Live webcams during your pet’s stay

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Care designed for every life stage

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Suites & spaces

Take a look inside.

Private Suites

Quiet, comfortable rooms for a restful night’s sleep.

Play Areas

Thoughtfully sized, structured group play.

Saltwater Pool

Our 15,000-gallon heated, in-ground saltwater pool.

Grooming Spa

Full-service grooming with a wellness check built in.

Cat Boarding

A calm, feline-only space, away from the dogs.

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Wellness & lifelong care

Caring for every stage of life.

Every service we offer is designed around one question: what does this dog or cat need right now to truly thrive? That is whole-lifecycle wellness, and it shapes how we board, groom, socialize, and care for pets every day.

0 – 12 months

Puppy

Confidence-building, socialization, and early routines that help new dogs learn how to feel safe in structured care.

1 – 3 years

Young Adult

High-energy years need healthy outlets, clear boundaries, and the right mix of play, rest, and consistency.

3 – 8 years

Prime

The years where dependable routine matters most. Great care keeps pets thriving, not just occupied.

8+ years

Senior

Softer handling, closer attention, and a calmer pace for older dogs and cats who still deserve thoughtful care.

From our community

What Chicago pet families say.

“It truly is his home away from home. The staff are amazing and always make us feel welcome.”

Sam D.Five-year client

“The team keeps the place immaculate and ensures all the dogs are safe and happy. Grooming and daycare together make life a lot easier.”

Jessica M.Daycare & grooming

“The groomers take extra time with our puppy-mill rescue. He always looks fantastic and comes home much more relaxed.”

Samantha O.Rescue parent

Recognition

Recognized across Chicago.

♥ 2024–2026 · Homebase Top Local Workplace ♥ 2024 · People Love Us on Yelp ♥ 2024 · Sploot — Best Dog Boarding in Chicago ♥ 2024 · $80,000 Small Business Improvement Grant ♥ 2019 · Pet Boarding & Daycare Magazine ♥ Michigan Avenue Magazine · DailyCandy · Best of CitySearch · Today’s Chicago Woman

From our community

Featured Pups.

Like us on Facebook to never miss a cute pup!

See the Resort Plan a Visit

Sustainability

Caring for pets — and the place they live in.

We’re proud of the small things and working hard on the bigger ones — from how we clean and run the building to the everyday choices we make. It’s something we care about deeply, and something we’re always pushing to do better.

Cleaner air and water systems throughout the facility
Mindful energy and water use, day to day
Less waste — more reuse and responsible sourcing

A happy dog cared for at Pet Care Plus in Chicago's West Loop

Plan your visit

Drop-off & pick-up hours.

Standard Hours

Monday – Friday7:00am – 7:00pm

Saturday & Sunday9:00am – 4:00pm

Extended Hours

Early Drop-Off

Monday – Friday6:00am – 6:45am

Saturday7:00am – 9:00am

Late Pick-Up

Monday – Friday7:00pm – 9:00pm

Saturday4:00pm – 9:00pm

Early drop-offs and late pick-ups incur a $7 fee per dog.

Your best friend’s best life begins here

Come see for yourself.

Whether you just brought home a puppy or you’re caring for a senior companion, we know how to care for this stage — because we’ve cared for every stage, since 1998.

New to Pet Care Plus?

Tell the team what kind of care you need, share your timing, and let us guide the right next step for boarding, daycare, grooming, or feline care.

Schedule a Tour New Client Reservation

Returning clients can keep using the existing booking portal. New families start here so the team can review fit, records, and timing before the first stay.